FREQUENTY ASKED QUESTIONS

HOW MUCH ARE TICKETS?

Adult tickets $35.65*

Children (3 - 12 years old) tickets $35.65*

Under 3's FREE

Family Tickets (4 tickets) $117.20*

* Plus Ticketmaster Booking Fees and charges.

WHAT DOES THE TICKET PRICE INCLUDE?

The ticket gives you access to the interactive walk-through, dinosaur Passport Hunt, the Prehistoric Creatures of the Ice display with snow, fossil digging, dinosaur crafts, 3D Jigsawland, Dinosaur Ball Pit, Dino Train Live Show, Walking Dinosaurs, Rides and Jumping Castles.

IS THE EVENT UNDERCOVER?

All activities are undercover.  The dinosaur displays and some rides are outdoors.

 

DO THE DOORS OPEN EARLIER

No.  The doors open at the session time state on your ticket.

 

IS FOOD AVAILABLE?

Hot food, popcorn, fairy floss and drinks will be available onsite.

ARE THERE TOILETS ONSITE?

Yes, there are toilets onsite.

IS THE EVENT PRAM FRIENDLY

Yes.  However please note that Jurassic Creatures does not take responsibility for any prams left unattended during the event.

 

IS THERE DISABLED ACCESS?

Yes.  The event takes place on one single level with the aisle width being a minimum of 2.4m wide.  Please note that due to the engineered design, certain amusement rides may not be accessible.

 

HOW LONG DOES MY SESSION LAST?

Each session runs for 2 hours. 

 

CAN I STAY LONGER?

No.  Each session runs for 2 hours.  At the end of your 2 hours, your session closes, and doors close, allowing us to prepare for the next session.

 

WHAT'S NOT INCLUDED IN THE TICKET PRICE?

Any merchandise and food you purchase, as well as dinosaur photos are not included in the ticket price.  There are also side games, that have additional fees, if you choose to take part.

WHAT HAPPENS IF THERE ARE BORDER RESTRICTIONS?

If you reside in NSW, and restrictions permit you from traveling to QLD, a full refund will be provided.

FAQ

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